Founded in 2011 by Jef Ong, Flexiroam is a leading player in the eSIM market. offering access to 520 networks in 200+ countries. Flexiroam says its eSIM offerings aim to provide “seamless mobile connectivity everywhere.” In this article, we’ll look at Flexiroam’s eSIM solutions and help you decide if they truly are the eSIM “superconnector” for you!
- 4G LTE coverage in 160 countries through 520 mobile network operators.
- 3G coverage in over 200 countries and 5G in 15.
- Access to hundreds of local, regional, and global eSIM plans.
- Easy to use and activate via the Flexiroam X mobile app.
- Cost-effective compared to traditional roaming plans.
- Support for multiple devices.
- No need to switch SIM cards while traveling.
- Data sharing via tethering or mobile hotspots.
- Some customers have reported issues with activation and network connectivity.
- Customer support responses are often delayed by several hours.
- No unlimited plans.
- No 30-day plans.
Who is Flexiroam?
In 11 years, Felxiroam has grown from a company founded in Malaysia with just six employees to a business with global aspirations listed on the Australian Stock Exchange (ASX).
Flexiroam’s eSIM store offers access to hundreds of local, regional, and global data plans from more than 200 countries, all available for purchase, download, and activation via the web, iOS, and Android devices. Once purchased, an eSIM can be activated in minutes.
Flexiroam also has interests in IoT and enterprise solutions and runs partner programs in the travel and technology industries. This makes it a perfect candidate to deliver a comprehensive eSIM offering and fulfill its promise of seamless connectivity everywhere.
How does eSim work? An eSIM is a piece of advanced circuitry built into the motherboard of your device that makes it easy to switch data plans with just a software download. No more hassle swapping out physical SIM cards when traveling; eSIMs allow you to transition between data plans wherever you are. With Flexiroam’s eSIM, you’ll be online as soon as you land!
Key Features of Flexiroam
- Access to 520 networks in 200+ countries
- 4G LTE coverage in 160 countries.
- Easy to use and set up, with support for various devices.
- Provides access to hundreds of local, regional, and global data plans.
- Cost-effective tethering and data sharing.
- Instant activation through the Flexiroam X app.
How do I buy & activate an Flexiroam eSIM plan?
There are two ways to purchase a Flexiroam eSIM package:
1. Purchase from the Flexiroam web store and receive an activation code to your email address.
2. Purchase via the Flexiroam X app: the data plan and eSIM will be automatically added to your device. You can view and manage your eSIM in the “Manage my SIM” section of the Flexiroam X app.
Installing your Flexiroam eSIM
- When prompted, select “Install eSIM now” -> Tap “Continue.” Follow the on-screen prompts.
- Select your Primary line as the Default line and ensure “Allow Mobile Data Switching” is off.
- You will receive a confirmation pop-up that your eSIM has been installed.
- Go to “Settings”->” Mobile Data”-> and select your newly installed eSIM.
- Under “Mobile Plan Label,” tap it and rename your plan.
- Your eSIM is now active.
If you need further help, Flexiroam has installation guides for iOS and Android devices here.
The FlexiroamX app experience:
The Flexiroam X app is simple to use and makes your data plan purchase, activation, and management simple. However, we encountered a few minor issues while using it, such as a screen in the “Book Travel Needs” tab that wouldn’t let us navigate back, forcing us to reset the app every time we entered it.
The design and UI are a little conservative, but the app is very usable, even for someone with little technical know-how.
How well does it work?
In terms of performance, the eSIM works very well indeed!
Flexiroam’s eSIM provided a fast 4G LTE connection that, at times, was better than the native SIM card we had installed on the device.
Our connection was via EE, but Flexiroam’s networks are set to use the fastest data connection available instead of relying on a single provider. We couldn’t confirm if that were the case, but we were entirely satisfied with the eSIM’s speed.
Flexiroam eSIM Packages: What’s available?
Flexiroam is a huge provider of eSIM data, and its packages are divided into local, regional, and global categories.
Best for Single destination travelers;
Flexiroam offers local plans in the following countries:
Australia, Austria, Bangladesh, Belgium, Brunei, Cambodia, Canada, China, Croatia, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kuwait, Latvia, Luxembourg, Macau, Malaysia, Malta, Mongolia, Myanmar, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Utah, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Taiwan, Turkey, UAE, United Kingdom, United States
Best for frequent travelers needing one plan for multiple countries.
Flexiroam offers over 100 regional plans for seamless travel across the following regions:
Best for Frequent travelers.
Flexiroam offers a range of eleven global data plans covering 150+ countries.
Unlike single-country plans, you must purchase them inside the FlexiroamX app.
The timeframe to use global plans ranges from 15 to 360 days, and the amount of data you can buy is from 500 MB to 11 GB.
Flexiroam offers global plans in the following countries:
Afghanistan, Albania, Algeria, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Congo The Democratic Republic, Costa Rica, Cote d’Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea-Bissau, Haiwaii – USA, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Korea, Kosovo, Kuwait, Kyrgyzstan, Lao Peoples Democratic Republic, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Northern Ireland, Norway, Oman, Pakistan, Palestinian Territories, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Scotland, Serbia, Singapore, Slovakia (Slovak Republic), Slovenia, South Africa, Spain, Sri Lanka, State of Vatican City, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Kingdom, United States, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Vietnam, Wales.
Flexishare: global and local data sharing
Any plan with the Flexishare icon can be shared if the recipient’s account has an eSIM with the same data plan. The important point in understanding the Flexishare system is that the two users must share the same data plans.
Data amounts available— 2 GB, 3 GB, 5 GB, 7 GB, 10 GB, and 11 GB.
You should note that not all data amounts are available on all plans.
It’s also important to remember that plan prices vary from country to country and region to region. Some are more expensive than others.
An 8-day plan with 1GB of data costs $5:00 in the UK but $11:00 if you’re visiting Saudi Arabia..
A 24-day regional plan for Europe with 10GB of data will cost you $38.00, but for the Japan/Korea/Taiwan region, the same allowance will cost you $75.00.
How to manage your plan:
Once it’s activated, you can manage it through the FlexiroamX app.
Does Flexroam offer deals or discounts?
We wrote this article while Flexiroam was offering a 30% discount with the code FLEX30.
Flexiroam’s Wallet system lets you add prepaid credits to your account and receive additional discounts and 200MB of free data for each person you refer.
Check the website for up-to-date information.
You may also find coupon discounts as promotions on various discount sites.
How do I top up my eSIM?
Topping up is a straightforward process if you’re using the Flexiroam app. Follow these steps:
- Go to the “Top Up icon in the top left corner of the app.
- Select the amount of credit you want to add.
- Confirm the amount by clicking “Proceed.”
📱 What devices are supported?
ESIMs are a fairly new feature for smartphones, but there are already a lot of devices that can use them. These include newer phones from Apple, Samsung, Google, and Huawei. Check if your device is available by referring to the list of devices on the Flexiroam website here
Will I have a mobile number at my destination?
No, Flexiroam does not currently offer a plan with the ability to make and receive phone calls. Instead, they recommend using data-based services such as What’s App, Facetime, and Facebook Messenger.
What is Flexiroam customer support like?
Flexiroams support options include a useable help guide on the website and app and email, WhatsApp, and Line support.
You can add attachments to your support request, and responses appear in your inbox within 24 hours. It’s acceptable without being outstanding. A live-chat feature would greatly improve the user experience.
💬 Customer Reviews
I have used Flexiroam for several years now, first with the microchip and now with eSIM. I love the sharing option because I can handle buying data for trips and share it with my companions instead of each of us having to figure out data plans.
Anytime I’ve had an issue with eSIM activation, the support email has been very responsive and helpful.
They often run promos, so even though some of their data packages seem expensive, you can often find deals if you check the app periodically.
I’ve been a Flexiroam user for a year, and it’s become indispensable for traveling. Even if I travel in a group and purchase a WiFi device, I will still get Flexiroam data as a backup because it’s usually more reliable, and the battery on WiFi devices usually only lasts a couple of hours.
The best travel solution to be connected.
I’m a flight attendant for an international airline. constantly moving from country to country every month. The service is perfect, and they have promotions all year long, so you end up paying for a very affordable service. This is indispensable when traveling!
Flexiroam’s seSIM services offer customers excellent connection speeds, competitive prices, reliable eSIM services, and mobile internet access almost anywhere in the world.
Flexiroam X makes it simple for app users to get some of the industry’s best data deals, with a huge selection of worldwide plans you can download to a mobile device in minutes.
Flexiroam is a top choice for anyone looking to break free from expensive roaming plans, poor connection issues, and lousy customer service.
Flexiroam’s simple activation process and easy top-up options are perfect for frequent travelers seeking worldwide eSIM data plans—this makes them more than worthy of consideration as your next eSIM provider!